Sun Microsystems StorEdge 6900 Series User Manual

Page 20

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4

Sun StorEdge 3900 and 6900 Series Troubleshooting Guide • March 2002

1. Discover the error by checking one or more of the following messages or files:

■

Storage Automated Diagnostic Environment alerts or email messages

■

/var/adm/

messages

■

Sun StorEdge T3+ array

syslog

file

■

Storage Service Processor messages

■

/var/adm/messages.t3

messages

■

/var/adm/log/SEcfglog

file

2. Determine the extent of the problem by using one or more of the following

methods:

■

Storage Automated Diagnostic Environment Topology view

■

Storage Automated Diagnostic Environment Revision Checking (manual patch or
package, to check whether the package or patch is installed)

■

Verify the functionality using one of the following:

■

checkdefaultconfig

(1M)

■

checkt3config

(1M)

■

cfgadm -al

output

■

luxadm

(1M) output

■

Check the multipathing status using the Sun StorEdge Traffic Manager software
or

VxDMP

.

3. Check the status of a Sun StorEdge T3+ array by using one or more of the

following methods:

■

Storage Automated Diagnostic Environment device monitoring reports

■

Run the

SEcfg

script, which displays and shows the Sun StorEdge T3+ array

configuration

■

Manually open a telnet session to the Sun StorEdge T3+ array

■

luxadm

(1M) display output

■

LED status on the Sun StorEdge T3+ array

■

Explorer Data Collection Utility output (located on the Storage Service Processor)

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