Sierra INNOVA-MASS 241-VTP - Manual (Page 65)

Chapter 4 Troubleshooting & Repair Series 24-HP Instruction Manual
4-10 IM-24-HP
5. Reassemble in reverse order.
Returning Equipment to the Factory
Before returning any Innova-Mass flow meter to the factory,
you must request a Return Material Authorization (RMA)
number. To obtain an RMA number and the correct shipping ad-
dress, contact Customer Service at:
800-866-0200 or 831-373-0200 in the USA,
When contacting Customer Service, be sure to have the meter seri-
al number and model code.
When requesting further troubleshooting guidance, record the fol-
lowing values first:
f, fi, G, and A at no flow and during flow if possible.
Pressure, temperature, and flow rate