Kerio Tech Firewall6 User Manual

Page 302

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Chapter 22

Logs

302

Each record in the Error log contains error code and sub-code as two numbers in parentheses

(x y)

. The error code (x) may fall into one of the following categories:

1-999

— system resources problem (insufficient memory, memory allocation error,

etc.)

1000-1999

— internal errors (unable to read routing table or interface IP addresses,

etc.)

2000-2999

— license problems (license expired, the number of users would break

license limit, unable to find license file, etc.)

3000-3999

— configuration errors (unable to read configuration file, detected a look

in the configuration of DNS Forwarder or the Proxy server, etc.)

4000-4999

— network (socket) errors

5000-5999

— errors while starting or stopping the WinRoute Firewall Engine (prob-

lems with low-level driver, problems when initializing system libraries, services, con-

figuration databases, etc.)

6000-6999

— filesystem errors (cannot open /save /delete file)

7000-7999

— SSL errors (problems with keys and certificates, etc.)

8000-8099

— HTTP cache errors (errors when reading / writing cache files, not enough

space for cache, etc.)

8100-8199

— errors of the ISS OrangeWeb Filter module

8200-8299

— authentication subsystem errors

8300-8399

— anti-virus module errors (anti-virus test not successful, problems when

storing temporary files, etc.)

8400-8499

— dial-up error (unable to read defined dial-up connections, line configu-

ration error, etc.)

8500-8599

— LDAP errors (server not found, login failed, etc.)

Note: If you are not able to correct an error (or figure out what it is caused by) which is

repeatedly reported in the Error log, do not hesitate to contact our technical support. For

detailed information, refer to chapter

26

or to

http://www.kerio.com/

.

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