Koller-Craft Plastic Hawkeye 1U rack mount 15" TFT monitor/keyboard drawer RPD-1151 - Manual (Page 43)

RPD-1151/1158 User Manual
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5.6 Trouble Shooting
Symptom Possible Cause Action
Pressing Hot Keys
gets no response
The connection from
the selected port to
the target computer
has been broken, or
the computer is
turned OFF.
Check the Online LED for the selected
port. If it is not lit:
Manually press one of the Select switches
to connect to a computer that is powered
ON.
Check the cables to make sure they are
all properly connected.
Improper keyboard
reset.
Reset the keyboard (and mouse) by
simultaneously pressing Buttons 1 and 2
on the First Stage unit for 3 seconds.
Unplug the keyboard connector from the
Console Keyboard Port, then plug it back
in.
Improper Master
View reset.
Turn off all Master View units and wait
five seconds before turning them back
on.
Note: If the unit is operating under
Self-powered mode (without the optional
Power Adapter), you must unplug the
power cords of any computers that have
the Keyboard 'Power On' function,
otherwise the switch will still receive
power from the computers.
Incorrectly keying in
the Port ID.
After invoking the hotkey function with
[Ctrl]+[Alt]+[Shift] combination, be sure to
key in the Port ID and press [Enter] within
1 second for each key.
Mouse not
responding
Improper mouse
reset.
Reset the mouse (and keyboard) by
simultaneously pressing Buttons 1 and 2
on the First Stage unit for 3 seconds.
Unplug the mouse connector from the
Console Mouse Port, then plug it back in.