Table 1 troubleshooting guide, Troubleshooting guide – Liebert GXT 2U User Manual

Page 32

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Troubleshooting

28

Under fault conditions, the Fault indicators will be illuminated indefi-

nitely while battery charger is operational, or for a maximum of 5 min-

utes while battery charger is not operational.
If a problem persists, consult your local dealer, Liebert representative

or contact the Liebert Worldwide Support Group. Please have the UPS

model number and serial number available at the time of your

inquiry.
Table 1

Troubleshooting guide

Problem

Cause

Solution

UPS fails to start

when the ON

button is pressed.

UPS is short circuited or

overloaded.

Ensure UPS is OFF.

Disconnect all loads and

ensure nothing is lodged in

output receptacles. Ensure

loads are not defective or

shorted internally.

Battery indicator

LED is

illuminated.

UPS not plugged in.

UPS is operating from

battery mode, make certain

UPS is securely plugged

into the wall receptacle.

UPS input protection fuse

has blown/opened.

UPS is operating from

battery mode. Save data

and close applications.

Replace UPS input fuse,

then restart UPS.

Utility voltage out of UPS

input range.

UPS is operating from

battery mode. Save data

and close applications.

Ensure utility supply

voltage is within

acceptable limits for UPS.

UPS has reduced

battery time.

Batteries are not fully

charged.

Keep UPS plugged in

continuously at least 24

hours to recharge

batteries.

UPS is overloaded.

Check load level display

and reduce the load on the

UPS.

Batteries may not be able

to hold a full charge due to

age.

Replace batteries. Contact

your local dealer, Liebert

representative or the

Liebert Worldwide Support

Group for replacement

battery kit.

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