Software does not install – Lexmark 5400 Series User Manual
Page 122
Software does not install
Check your operating
system
The following operating systems are supported: Windows 98/Me, Windows 2000,
Windows XP, and Mac OS X.
Check your system
requirements
Check that your computer meets the minimum system requirements listed on the box.
USB cable may not be
connected
1
Check the USB cable for any obvious damage.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
Use these steps to install
the printer software
1
Close all open software applications.
2
Insert the printer software CD.
3
From the Finder desktop, double-click the printer CD icon that automatically
appears.
4
Double-click the Install icon.
5
Follow the instructions on the computer screen.
May need to reconnect
power supply
1
Press
to turn the printer off.
2
Disconnect the power cord from the wall outlet.
3
Gently remove the power supply from the printer.
4
Reconnect the power supply to the printer.
5
Plug the power cord into the wall outlet.
6
Press
to turn the printer on.
Other software may be
running
1
Close all open software applications.
2
Disable any anti-virus programs.
3
Remove the printer software CD from the CD-ROM drive.
4
Restart the computer.
5
When the desktop appears, reinsert the printer software CD. The CD icon is created
on the desktop.
6
Follow the instructions on the computer screen to install the software.
Software may not be
installed correctly
1
Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 146.
2
If the software still does not install correctly, visit our Web site at
to check for the latest software.
a
In all countries or regions except the United States, select your country or region.
b
Click the links for drivers or downloads.
c
Select your printer family.
d
Select your printer model.
e
Select your operating system.
f
Select the file you want to download, and then follow the directions on the
computer screen.
Troubleshooting
122