Photo smudges, Copy troubleshooting, Copier does not respond – Lexmark 5400 Series User Manual

Page 127: Scanner unit does not close, Poor copy quality

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Photo smudges

Photo smudges

To prevent smudging, avoid touching the surface of a printed photo. For best results,
remove each printed sheet individually from the paper exit tray, and allow the prints to dry
at least 24 hours before stacking, displaying, or storing.

Copy troubleshooting

Copier does not respond

Check messages

If an error message is displayed, see “Error messages” on page 138.

Check power

If the

light is not on, see “Power button is not lit” on page 121.

Software may not be
installed correctly

For more information, see “Software may not be installed correctly” on page 124.

Scanner unit does not close

Check for obstructions

1

Lift the scanner unit.

2

Remove any obstruction keeping the scanner unit open.

3

Lower the scanner unit.

Poor copy quality

Blank pages

Checkerboard pattern

Distorted graphics or pictures

Missing characters

Faded print

Dark print

Skewed lines

Smudges

Streaks

Unexpected characters

White lines in print

Check messages

If an error message is displayed, see “Error messages” on page 138.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Clean the scanner glass If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.

Review steps to
improve print quality

See “Improving print quality” on page 115.

Adjust the brightness
of the copy

1

Load the document facedown on the scanner glass.

2

From the control panel, press Copy Mode.

3

Press Lighter/Darker.

4

Press

or

repeatedly to lighten or darken the copy.

5

Press Start Color or Start Black.

Troubleshooting

127

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