Lexmark 5400 Series - Manual (Page 130)

Check document
placement Make sure the document or photo is loaded facedown on the scanner glass in the upper
left-hand corner.
Partial document or photo scans
Check document
placement Make sure the document or photo is loaded facedown on the scanner glass in the upper
left-hand corner.
Check paper size Make sure the paper size being used matches the size you selected.
Check Original Size
setting Make sure the Original Size setting is Auto Detect or the size of the original document
you are scanning.
Cannot scan to an application
Select a different
application 1 From the error dialog, click Cancel.
2 From the All-In-One Center, choose a different application from the “Send scanned
image to” menu.
3 Scan the document.
Fax troubleshooting
Cannot send or receive a fax
Check messages If an error message is displayed, follow the instructions on the error message dialog.
Check power If the light is not on, see “Power button is not lit” on page 121.
Check cable
connections Make sure cable connections for the following hardware are secure, if applicable:
• Power supply
• Telephone
• Handset
• Answering machine
Check the telephone
wall jack 1 Plug a telephone into the wall jack.
2 Listen for a dial tone.
3 If you do not hear a dial tone, plug a different telephone into the wall jack.
4 If you still do not hear a dial tone, plug a telephone into a different wall jack.
5 If you hear a dial tone, connect the printer to that wall jack.
Troubleshooting
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