Printer receives a blank fax – Lexmark 5400 Series User Manual

Page 133

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Check the Dial Prefix
setting

1

From the control panel, press Fax Mode.

2

Press

.

3

Press

or

repeatedly until Fax Setup appears.

4

Press .

5

Press

or

repeatedly until Dialing and Sending appears.

6

Press .

7

Press

or

repeatedly until Dial Prefix appears.

8

Press .

9

To change the setting, press

or

repeatedly until Create appears.

10

Press .

11

Enter the prefix to be dialed before each telephone number.

12

Press .

Check Speed Dial
number

•

Check to make sure Speed Dial has been programmed for the number that you wish to
dial. See “Setting up Speed Dial using the computer” on page 60.

•

As an alternative, dial the telephone number manually.

Be sure that printer is
detecting a dial tone

•

See “Sending a fax while listening to a call (On Hook Dial)” on page 57.

•

Check the Dial Method setting.

1

Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing,
this means it did not recognize the dial tone.

2

From the control panel, press Fax Mode.

3

Press

.

4

Press

or

repeatedly until Fax Setup appears.

5

Press .

6

Press

or

repeatedly until Dialing and Sending appears.

7

Press .

8

Press

or

repeatedly until Dial Method appears.

9

Press .

10

Press

or

repeatedly until Dial Behind PBX appears.

11

Press to save this setting.

Printer receives a blank fax

Check original

Ask the sender to verify the original document was loaded correctly.

Check ink

Check the ink levels, and install a new print cartridge if necessary.

Troubleshooting

133

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