Caller id information is not displayed, Jams and misfeeds troubleshooting, Paper jams – Lexmark 5400 Series User Manual

Page 135: Paper or specialty media misfeeds

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Caller ID information is not displayed

Caller ID pattern may
not be set correctly

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF).
Depending on the country or region you live in and the telecommunications company you
subscribe to, you may need to switch the pattern in order for the printer to display Caller
ID information. For more information, see “Using Caller ID” on page 58.

Jams and misfeeds troubleshooting

Paper jams

Is the jam in the paper
support?

1

Press

to turn off the printer.

2

Firmly grasp the paper, and gently pull it out.

3

Press

to turn the printer back on.

Is the jam in the
Automatic Document
Feeder (ADF)?

1

Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.

2

Firmly grasp the paper, and gently pull it out.

3

Close the ADF.

4

Press .

Is the jam in the printer?

To automatically eject the paper:

1

Press and hold .

2

Remove the paper from the paper exit tray.

To manually remove the paper:

1

Press

to turn off the printer.

2

Firmly grasp the paper, and gently pull it out.

3

Press

to turn the printer back on.

Paper or specialty media misfeeds

If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.

Check paper
condition

Use only new, unwrinkled paper.

Check paper loading

Load a smaller amount of paper into the printer.

Load paper with the print side facing you. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)

See “Loading various paper types” on page 5 for information about:

Maximum loading amounts per paper type

Specific loading instructions for supported paper and specialty media

Remove each page as
it is printed

Remove each page as it exits, and let it dry completely before stacking.

Troubleshooting

135

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