Troubleshooting – Paradyne 7612 SNMP DSU User Manual

Page 63

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Messages and Troubleshooting

8-3

7612-A2-GB20-10

November 1997

Table 8-1.

Device Messages (2 of 2)

Device Message

What To Do

What Message Indicates

No Security Records
to Delete

Delete was selected from
the Administer Login
screen, and no security
records had been defined.

H

No action needed.

H

Enter a security record.

Password Matching
Error – Re-enter
Password

Password entered in the
Re-enter Password field of
the Administer Logins
screen does not match
what was entered in the
Password field.

H

Try again.

H

Contact your system
administrator to verify your
password.

Please Wait

Command takes longer
than 5 seconds.

Wait until message clears.

Test Active

A test is running and no
higher priority health and
status messages exist.

H

Contact service provider if test
was initiated by the network.

H

Wait until the other test ends
and message clears.

H

Cancel all tests from the Test
screen.

H

Stop the test from the same
screen the test was started
from.

Troubleshooting

This DSU is designed to provide you with many years of trouble-free service. If a
problem occurs, however, refer to Table 8-2 for

possible solutions.

Table 8-2.

Troubleshooting (1 of 2)

Symptom

Possible Cause

Solutions

Alarm LED is on.

One of several alarm
conditions exists. Health
and Status displays the
alarm condition.

Refer to Table 6-1,

Health and

Status Messages

, for

recommended action.

Cannot access the
DSU via the ATI.

Login or password is
incorrect, Terminal port is
misconfigured, or the DSU
otherwise configured so it
prevents access.

H

Power the DSU off and on and
try again.

H

If problem recurs, try to access
the ATI through a Telnet session.

H

Reload Factory Defaults. Refer
to

Device Reset

in Chapter 7.

H

Do a Device Reset. Refer to

Device Reset

in Chapter 7.

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