Performance issues using mxi connection, Technical support resources, Ni web support – National Instruments PXI-6561/6562 User Manual

Page 28: Worldwide support

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NI Digital Waveform Generator/Analyzer Guide


Performance Issues Using MXI Connection

When using a MXI connection to control the PXI chassis, the MXI
Optimization Application must be run prior to using the NI device.
By default, this application runs automatically when Windows starts. Use of
a MXI connection without running this application may result in a




internal software error

, or an initialization, timeout, or

performance issue when using the NI device.

If you are experiencing errors and are uncertain whether the MXI
Optimization Application ran, navigate to Start»Programs»National
Instruments MXI
and select MXI Optimization to run the application.

If the application is not installed, refer to the software CD included with the
MXI kit to install the software. After installation, you may be required to
reboot the computer before using the MXI Optimization Application.

If you continue to have initialization or performance issues, refer to the
MXI documentation at Start»Programs»National Instruments MXI, or
visit NI Technical Support at


Technical Support Resources

NI Web Support

The National Instruments Web site is your complete resource for technical
support. At

you have access to everything from

troubleshooting and application development self-help resources to email
and phone assistance from NI Application Engineers.

A Declaration of Conformity (DoC) is our claim of compliance with the
Council of the European Communities using the manufacturer’s declaration
of conformity. This system affords the user protection for electronic
compatibility (EMC) and product safety. You can obtain the DoC for your
product by visiting

. If your product supports

calibration, you can obtain the calibration certificate for your product at


Worldwide Support

National Instruments corporate headquarters is located at
11500 North Mopac Expressway, Austin, Texas, 78759-3504.
National Instruments also has offices located around the world to help
address your support needs. For telephone support in the United States, create