Ricoh AP305 User Manual
Page 98
Troubleshooting
68
6
If you cannot solve the problem by taking the above actions, contact your sales
or service representative.
Is the Data In indicator
blinking or lit after start-
ing the print job?
If not, the data is not being sent to the printer. Or the printer
may be resetting the print job because there was a long de-
lay in receiving the data from the computer.
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If the printer is using "I/O Timeout"
Increase the value of the "I/O Timeout" setting of the "IP-
DL-C Menu" or set the "I/O Timeout" value to "0" (this is
the off setting).
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If your printer is connected to the computer using the in-
terface cable
Confirm that the printer port settings are correct. For a
parallel port connection, port LPT1 or LPT2 should be
set.
For more information on the printer port settings, see the
notes after this table.
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Network Connection
Contact your network administrator.
If the Data In indicator is blinking or lit.
The printer may be resetting the print job. Take the follow-
ing steps to correct the situation.
• Increase the "Job Timeout" setting of the "IPDL-C Menu".
• Make sure your printer driver settings are correct.
• Change the setting of the "Transfer" of the "System
Menu".
• Make sure the "Parallel" of the "System Menu" is correct.
Can you print a test
page (configuration
page)?
If you can't print a test page, it probably indicates a printer
malfunction. You should contact your sales or service repre-
sentative.
If you can print a test page but cannot get the printer to print
when you issue a print command from your computer, it
probably means there is a problem with your computer.
Also keep in mind that large, complex data might take long
time for the printer process.
P.107 “Printing the Configura-
Possible Cause
Solutions