Z Microsystems GLIDER 20 - Manual (Page 34)

Doc# 27-0006UM Issued 11/00 Rev 1.0
If the Z Microsystems Technical
Support Engineer determines that the
product needs to be replaced, a
Customer Service Representative will
issue a Return Material Authorization
(RMA) number and return address.
A RMA number is required to return a
product to Z Microsystems, regardless
of the reason for the return.
The following information is required
when returning Z Microsystems
products:
1. Model number
2. Serial number
3. Date of purchase
4. Proof of purchase (use the invoice
or packing slip)
5. Customer ship-to address and any
special shipping requirements
6. Specific and detailed description of
the problem
PROVIDING FEEDBACK
We value your feedback on our
products, their performance, any
problems and constructive sugges-
tions. Please send such productive
information in writing to:
Customer Service
Z Microsystems
5945 Pacific Center Blvd., Suite 509
San Diego, CA 92121-4309
or www.zmicro.com
34
REPLACING PARTS
Support