Troubleshooting/error messages – Acroprint Time Q User Manual

Page 44

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44 Troubleshooting/Error Messages

10. Troubleshooting/Error Messages

These are error messages you may encounter while using the clock.

BADGE OUT OF RANGE

The badge number is not 1-9999 or one of the three special supervisor
badges.

BADGE READER TEST
INVALID DATA

Errant badge read during badge reader test.

CAN’T COMPLETE TASK

1. Response when database failed to remove all punches.
2. Record verification prior to deleting an employee failed. Simply

try again.

3. Database access problem.
4. An attempt was made to modify a setting to an invalid value.

CAN’T COMPLETE TASK
BADGE NOT FOUND

The badge number is not entered on the clock.

CAN’T COMPLETE TASK
BADGE NOT ON FILE

The badge number is not entered on the clock as either an employee, or a
supervisor.

CAN’T COMPLETE TASK
DATE OUT OF RANGE

The pay period start date must be beyond the current date and time set on
the clock and it must be within one pay period’s duration from the current
time and date.

CAN’T COMPLETE TASK
EMPLOYEE FOUND

Attempting to add a supervisor or employee badge to the clock that is
already programmed as an employee’s badge.

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