Xylem IM229 R06 Aquavar SOLO User Manual

Page 13

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13

7: TROUBLESHOOTING

Troubleshooting Error Codes
The status light which is visible through the cover label is used to indicate the system status i.e. running, stopped or

faulted. When faulted, the status light will be Red. The error code is the number of flashes followed by a 1 second

pause. The number of flashes can be from 2 to 9. The error code will be repeated until the fault is cleared. The

following describes the various errors:

Table 5: Fault Blink Codes

(continued on next page)

7: TROUBLESHOOTING

NO LIGHT

Flashes

Controller Status

Description

No Light

Low/No Input Voltage

Check the input voltage to the controller. Measure the voltage between

L1 and L2 using an AC Voltmeter. This voltage should be between 196 and

265 VAC.

No light can also be caused by leaving a jumper in the programming position

(covering the two right-most pins just above the DIP switches).

GREEN LIGHT CODES

Flashes

Controller Status

Description

Constant

Standby/Low Voltage

Constant Green Light indicates the pump is in Standby mode with the pump

Green

stopped. The system is in Standby mode when there is no flow in the system

and the pressure setting has been reached.

It is also possible the system is in a Low Voltage condition when the line

input voltage is between 85-190 VAC.

Blinking

Pump Running

Flashing Green Light indicates the pump is running.

Green

RED LIGHT CODES

Flashes

Controller Status Description

This information is to be used by professional installers or qualified

Controller Action

personnel only.

Constant

Controller Error

Internal controller fault. To clear the fault, turn off power to the controller,

Red

wait 1 minute, turn on power to the controller. If fault persists replace

controller.

2 Blinks

Dry Well

This fault can be caused by:

• Water supply level in well falls below suction inlet of pump.

• Plugged suction screen.

• Restriction in pipe between pump and pressure sensor.

• Air bound pump – see “Purging System”

• Incorrect setting of “MAXIMUM SPEED” switch. Be sure to set the

“MAXIMUM SPEED” switch to 80 Hz when using mismatched pumps

(water ends) and motors.

• Incorrect setting of “MOTOR OVERLOAD SETTING (SFA)” switch.

Ensure the Motor Overload Setting (SFA) Switch is not set higher than the

Service Factor Amps (SFA) listed on the motor nameplate.

• Need for Dry Well Power Calibration. Perform Dry Well Power Calibration

as described in ADVANCED SETTINGS section.

In systems where the motor operates at less than Service Factor Amps the

controller may show a false “dry well” fault. See Dry Well Sensitivity Section.

If problems persists, please verify supply capacity.

The controller will automatically restart according to the chart below.

Dry Well Fault Reset table:

Fault 1 (Start Point) - resets after 1 minute

Fault 2 - resets after 10 minutes

Fault 3 - resets after 20 minutes

Fault 4 - resets after 30 minutes

Fault 5 - resets after 60 minutes and every 60 minutes thereafter

Dry well can be reset by pressing both pushbuttons at the same time

or by turning off the power. A fixed, 1 minute, restart time is also

available. See ADVANCED SETTINGS section.

To clear the fault, turn off

power to the controller, wait

1 minute, turn on power to

the controller. If fault persists

replace controller.

The controller will

automatically restart according

to the table shown on the right.

If fault persists contact installer.

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