Auto attendant operation, Turn the auto attendant on, Using the auto attendant – AT&T SB67138 User Manual

Page 77

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Turn the auto attendant on

When the telephone is idle, press

ANSWER ON for the desired line to

set up.

Press or to scroll to

Ans->Auto att.

Press

MENU/

ENTER to turn on the auto attendant. The current auto

attendant announcement plays. The screen displays

Auto Attendant

ON Play announcement with voice prompt “Hello, this is automatic
attendant
,” and then the idle screen appears.

-OR-

Press or to scroll to

No answer to turn the auto attendant off. Press

MENU/

ENTER to turn off the auto attendant feature for that line.

To exit without making changes, press

EXIT.

NOTES:

The auto attendant only answers outside calls.
The auto attendant does not answer calls when that line is in use.
You can press

VOL+ or VOL- to adjust the announcement playback volume.

Using the auto attendant

1.

2.

3.

1.
2.
3.

Answering system

Auto attendant operation

71

When you set a line to be an auto attendant, it
automatically picks up the ringing line after the number of
rings you programmed (see

Number of rings on page 29),

and plays your selected auto attendant announcement.

While the line silently rings, and while the auto attendant is answering and
directing a call, the line indicator flashes (page 40). To interrupt the auto
attendant, press the flashing line indicator

LINE 1-LINE 4 on the telephone

base or

L 1-L 4 on a cordless handset to talk to the caller on that line. You

can also allow the auto attendant to answer the incoming call while you
make a new call on another line.

When a caller enters a correct extension number, the auto attendant
transfers the call to that extension and announces to the caller, “Please
wait.”
If the called extension does not answer, the caller is prompted to
try another extension or leave a message in a private mailbox for the last
attempted extension. The auto attendant attempts to transfer the call up to
five times.

*:Base
3 Missed calls
11:30PM 12/31
AuAt

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