Troubleshooting – Hach-Lange SI792(x) E HACH GLI 3700 series SI792(x) T 7MA2200 and 8398 series User Manual User Manual

Page 83

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Troubleshooting

81

ERR 03

Temperature sensor icon
flashes; open or short circuit;
temperature range exceeded

Test the temperature sensor
wiring.
Make sure that the correct
temperature sensor was
selected in the configuration
menu (GLI/Hach 3700 series
sensors use Pt1000).
Measure the resistance of
the temperature sensor in the
sensor to make sure of a
correct reading. For GLI/
Hach 3700 series sensors,
the resistance between red
and yellow wires should be
between 1090–1105 ohms at
23–27 °C.

ERR 11

Current output icon flashes;
current is below 3.8 mA

Check the loop power supply
voltage to the transmitter.

ERR 12

Current output icon flashes;
current is above 20.5 mA

Measure the loop power
supply voltage to the
transmitter.

ERR 13

Current output icon flashes;
reading range value set too
large or too small

Make sure that the 4–20 mA
output range settings cover a
wide enough range and are
correct (see

section 5.2.1

on page 36

)

ERR 33

Sensocheck icon flashes;
Sensoface icon active (see

section 10.2

)

Test the primary (send) coil

Temperature icon flashes;
independent of Sensoface
icon (see

section 10.2

)

Make sure that the
temperature is within the
range of the temperature
compensation table
(temperature compensation,
concentration, salinity)

Table 17 Error codes (continued)

Code

Description

Corrective action

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