Controlled Products Systems Group CSL24VH - Manual (Page 38)

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TROUBLESHOOTING CHART
TROUBLESHOOTING
FAULT POSSIBLE CAUSES CORRECTIONS
Operator does not
run and diagnostic
LED not on.
a) No power to control board
b) Open fuse
c) If on battery power only, low or dead batteries
d) Defective control board a) Check AC and battery power
b) Check fuses
c) Charge batteries by AC or solar power or replace batteries
d) Replace defective control board
Control board
powers up, but
motor does not run.
a) Check DIAGNOSTIC LEDs
b) Reset switch set to RESET
c) Stop button active
d) If on battery power only, low or dead batteries
e) Open or Close input active
f) Entrapment Protection Device active
g) Vehicle loop detector or probe active
h) Defective control board a) Use Diagnostic code to identify issue
b) Check Reset switch
c) Check Stop button is not “stuck on”
d) Charges batteries by AC or solar power or replace batteries
e) Check all Open and Close inputs for a “stuck on” input
f) Check all Entrapment Protection Device inputs for a “stuck on” sensor
g) Check all vehicle detector inputs for a “stuck on” detector
h) Replace defective control board
Relay clicks with
command, but motor
does not turn on.
a) Chain jammed
b) Defective motor or motor wires
c) Defective control board a) Check chain. Use manual disconnect, manually move gate, and ensure gate moves easily
limit to limit. Repair gate as needed.
b) Inspect motor and motor wires for open wire, shorted wires, damage, etc. Else, replace
motor.
c) Replace defective control board.
Gate moves, but
cannot set correct
limits.
a) Gate does not move to a limit position
b) Gate is too difficult to move a) Use manual disconnect, manually move gate, and ensure gate moves easily limit to limit.
Repair gate as needed.
b) Gate must move easily and freely through its entire range, limit-to-limit. Repair gate as
needed.
Gate does not fully
open or fully close
when setting limits.
a) Gate does not move to a limit position
b) Gate is too difficult to move a) Use manual disconnect, manually move gate, and ensure gate moves easily limit to limit.
Repair gate as needed.
b) Gate must move easily and freely through its entire range, limit-to-limit. Repair gate as
needed.
Operator does not
respond to a wired
control/command
(example: Open,
Close, SBC, etc.)
a) Check DIAGNOSTIC LEDs
b) Check Open and Close command input LEDs
c) Stop button is active
d) Reset switch is set to RESET
e) If on battery power only, low or dead batteries
f) Entrapment Protection Device active
g) Vehicle loop detector or vehicle probe active
h) Defective control board a) Use Diagnostic code to identify issue
b) Check all Open and Close inputs for a “stuck on” input
c) Check Stop button is not “stuck on”
d) Check Reset switch
e) Charges batteries by AC or solar power or replace batteries
f) Check all Entrapment Protection Device inputs for a “stuck on” sensor
g) Check all vehicle detector inputs for a “stuck on” detector
h) Replace defective control board
Operator does not
respond to a
wireless control or
transmitter
a) Check DIAGNOSTIC LEDs
b)
Check XMITTER LED when wireless control is
active
c) Stop button is active
d) Reset switch is set to RESET
e) Poor radio reception
f) Defective control board
a) Use Diagnostic code to identify issue
b)
Activate wireless control and check XMITTER LED is on. Re-learn wireless control/
transmitter to control board. Replace wireless control as needed.
c) Check Stop button is not “stuck on”
d) Check Reset switch
e)
Check if similar wired control operates correctly. Check if wireless controls works properly
when within a few feet of operator. Check operator’s antenna and antenna wire. Check
other wireless controls or devices.
f) Replace defective control board