Troubleshooting – Controlled Products Systems Group CSL24VH User Manual

Page 40

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38

TROUBLESHOOTING CHART

TROUBLESHOOTING

FAULT

POSSIBLE CAUSES

CORRECTIONS

Photoelectric sensor

does not stop or

reverse gate.

a) Incorrect photoelectric sensor wiring
b) Defective photoelectric sensor

a)

Check photoelectric sensor wiring. Retest that obstructing photoelectric sensor causes

moving gate to stop, and may reverse direction. Check Anti-Tail gate switch.

b)

Replace defective photoelectric sensor. Retest that obstructing photoelectric sensor causes

moving gate to stop, and may reverse direction.

Edge sensor does

not stop or reverse

gate.

a) Incorrect edge sensor wiring
b) Defective edge sensor

a)

Check edge sensor wiring. Retest that activating edge sensor causes moving gate to stop

and reverse direction.

b)

Replace defective edge sensor. Retest that activating edge sensor causes moving gate to

stop and reverse direction.

Alarm sounds for 5

minutes or alarm

sounds with a

command.

a) Double entrapment occurred

a)

Check for cause of entrapment (obstruction) detection and correct. Toggle the reset

switch to shut off alarm and reset the operator.

Alarm beeps three

times with a

command.

a) Low battery with loss of AC/solar power

a)

Check if AC power is available. If no AC power, then running on batteries and battery

voltage must be 22.0 Vdc or higher. Charge batteries by AC or solar power or replace

batteries

On dual-gate

system, one gate is

not commanding the

other.

a)

Defective or incorrect operator-to-operator

wiring

b)

Incorrect operator-to-operator wireless

learning

a) Check operator-to-operator wiring.
b) Relearn the wireless network of one operator to the other operator.

On dual-gate

system, incorrect

gate opens first or

closes first.

a) Incorrect Bipart switch setting

a)

Change setting of both operator’s Bipart switch settings. One operator should have Bipart

switch ON (operator that opens first) and the other operator should have Bipart switch

OFF (operator that opens second)

Expansion board

function not

controlling gate.

a)

Defective main board to expansion board

wiring

b) Incorrect input wiring to expansion board
c)

Defective expansion board or defective main

board

a) Check main board to expansion board wiring. If required, replace wire cable.
b) Check wiring to all inputs on expansion board.
c) Replace defective expansion board or defective main board

Maglock not

working correctly.

a) Maglock wired incorrectly

a)

Check that Maglock is wired to N.O. and COM terminals. Check that Maglock has power

(do not power maglock from control board accessory power terminals). If shorting lock’s

NO and COM wires does not activate Maglock, then replace Maglock or Maglock wiring

Solenoid lock not

working correctly.

a) Solenoid wired incorrectly

a)

Check that Solenoid is wired to N.C. and COM terminals. Check that Solenoid has power

(do not power solenoid from control board accessory power terminals). If shorting lock’s

NC and COM wires does not activate Solenoid, then replace Solenoid lock or Solenoid

wiring

Switched (SW)

Accessory power

remaining on.

a)

Main control board is not going to low power

mode.

a)

Photoelectric sensor inputs may be active.

Accessories

connected to Switch

(SW) Accessory

power not working

correctly, turning

off, or resetting.

a)

Main control board is going to low power

mode.

a)

With expansion board disconnected and running on batteries (no AC power or solar

power available), main board will go into low power mode. Move accessory power to

Accy Power ON terminals (+, -). Connect expansion board to prevent low power mode.

Accessories

connected to

Accessory power

not working

correctly, turning

off, or resetting.

a) Accessory power protector active
b) Defective control board

a)

Disconnect all accessory powered devices and measure accessory power voltage (should

be 23 – 30 Vdc). If voltage is correct, connect accessories one at a time, measuring

accessory voltage after every new connection.

b)

Replace defective control board

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