DoorKing Remote Account Manager - Manual (Page 17)

1.2.11 Clock Setting
Each time contact is made with the entry system from the computer, the clock / calendar in the entry system is
automatically updated to match the clock information from your PC. Be sure that your computers clock / calendar
is set to the correct time and date.
1.2.12 Prior to Programming
The DoorKing Remote Account Manager can manage up to 10,000 separate accounts. By definition, an
"account" is any 1833, 1834, 1835, 1837 or 1838 system that you are going to program with this software. Each
unit must have a unique account name set-up for it, even if the unit is sharing the phone line with another
DoorKing system. If this is the case, you must be sure that the master codes of each unit sharing the line are set
differently. You must also set the software for multiple systems sharing a line by going to the SYSTEM INFO
screen and clicking the YES button next to the multiple systems line.
The following hardware (entry system) parameters cannot be set with the software. These parameters must be
set and programmed into the entry system from the system keypad, or they are factory set limits or features
which cannot be changed remotely. The entry system should be tested to be sure that it is operating properly. It
is very important that the phone line connected to the entry system is free of any hum, noise, or other
interference that could cause modem communication problems. Refer to the installation and maintenance
manual that was included with the 1833, 1834, 1835, 1837 or 1838 system to program the following parameters.
1. The system Master Code (default is 9999).
2. 10 or 255 Area Codes (default is 255). 255 area codes are available on REV E or higher
circuit boards only. REV D and lower boards have only 10 area codes available.
3. Single or multiple systems sharing the same phone line (default is single).
4. Match the memory size of the chips sent with the unit (default is 3000). The memory size
cannot be set from the software program.
5. Call-up operation (default is OFF).
1.2.13 Start
the Program
The account screen is the main screen that you come to after entering the program. This is where most of your
work will be done after you have set-up your account(s), programmed your system information and entered your
resident data. From the account screen, you will be able to program the entry system, receive information from
the remote system, and receive transactions to your PC.
To use the DoorKing Remote Account Manager to program your entry systems, you will perform the following
three basic steps.
1. Create an account for the access system.
2. Enter the access system information.
3. Enter the resident (user) data.
1.2.14 Series Column
The last column on the account screen is the SERIES column and is indicated by the letter S. This column will
indicate either”30” or "4E" depending on which series control board was selected when the account was created.
1835-066-N-7-13 Page 17