DoorKing Remote Account Manager - Manual (Page 7)

SECTION 1 - INTRODUCTION
The DoorKing Remote Account Manager for Windows Version 6.3 is a powerful, flexible and easy to use
computer program that allows you to manage access control in a variety of controlled access applications
including apartment complexes, gated communities, apartment and condominium building's, college resident
halls, office buildings, factories, industrial sites, etc. Use this program with the DKS models 1833, 1834, 1835
and 1837 Telephone Entry and Access Control Systems, and with the model 1838 Multi Door Card Access
System. Programming the access system can be via the DK IMServer, an internet connection, LAN, modem or
RS-232 protocol.
This software program will allow you to program and manage up to 9,999 different 1833, 1834, 1835, 1837 or
1838 systems (called accounts), each with up to 16 different controlled access points (using Tracker expansion
boards), each using a variety of control technologies (Card, RFID, PIN, etc.) for up to 3000 individuals, and can
accommodate up to 8000 unique device (Card, RFID, PIN) codes. You can also manage guest and resident
elevator usage for each account for up to eight (8) elevators serving up to 64 floors each for those applications
where elevator control is a necessity. NOTE: The 1834 does not have card, security level, anti-pass back or
elevator control capability, and cannot be interfaced with Tracker expansion boards.
IMPORTANT! Prior to creating a new account, you will be prompted to choose the "series" number of
the circuit board in the entry system that you are going to program. This software program and user
manual can only be used with 40E and 30 series circuit boards.
The information in this manual describes the use of the DoorKing Remote Account Manager for Windows,
versions 6.3 only. For information relating to the installation of the telephone entry or access control systems,
refer to the respective installation and maintenance manual shipped with the system. For information relating to
the Tracker™ expansion boards, refer to the separate manual for these boards. For information about the
elevator control board, refer to the Elevator Control Installation manual.
1.1 Installing the Software
Here are the minimum requirements needed to install and use the DoorKing Remote Account Manager for
Windows.

A PC running Windows 8, Windows 7, Windows Vista or Windows XP.

An internet connection (if using this method to send and receive data to the access system).

An RS-232 port or USB to Serial Adapter (for direct wired connection).

An Ethernet connection if using TCP/IP to connect to the access system.
 A
mouse.
 A voice/data modem (if using this method to send and receive data to the access system) plus a
telephone line connected to the modem.

A CD Drive or download the software from doorking.com.

The DoorKing Remote Account Manager Software (This software program is not designed to operate in
a network environment).
Some computers with an internal modem will not communicate with the 1833, 1834, 1835, 1837 and 1838
systems. If you have difficulty communicating using an internal modem, we suggest you use the internet
connection option to allow the DKS server to communicate with the access system.
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