AT&T 8434 - Manual (Page 48)

Troubleshooting
Problem Solution
A feature doesn’t work 1 Reread the procedure and try again.
as noted in this guide.
2 For many features you must lift the handset before
you can use the feature.
3 Check with your system manager to be sure this
feature is administered on your voice terminal.
4 You may have an older version of System 75; thus,
some features may operate differently from the
procedures described in this guide. Check the
section below on “System 75 Version Notes” for
ways in which these features work differently.
There are no feature See your system manager for a list of feature access
access codes written in codes for features assigned to your voice terminal.
the appropriate blanks Then, write the codes in this guide.
in this guide.
3
Problem Solution
There’s no dial tone. 1 Check with your system manager to be sure your
voice terminal is administered correctly.
2 Make sure the handset and line cords at your voice
terminal are securely connected at both ends.
Press [ Test ] . If the green light next to [ Test ] does
not go on or flashes rather than goes on steadily,
the voice terminal is not communicating with the
PBX.
4 Find a working voice terminal of the same type as
your own. Unplug this voice terminal from its
modular wall jack. Plug your voice terminal into
that jack and check if it gets dial tone.
5 If your voice terminal still does not work, plug the
working voice terminal (of the same type) into
your modular wall jack. If the working voice
terminal has dial tone, your own voice terminal is
faulty. See your system manager.
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