Triton X-SCALE/X2 Configuration Manual - Manual (Page 331)

Corrective Action:
If the application is blocked the Customer must get the application unblocked by the
issuer. If the application is not supported on the terminal the application should be added
to the application list on the terminal.
Processing Error
Condition:
An Error occurred with processing the EMV Transaction.
Corrective Action:
Retry the transaction. If Error persists print the Last Transaction’s EMV Data and
analyze EMV Tag information for further Analysis.
Scan Card
Scan card (Management=>Diagnostics=>Card Reader=>Scan Card) will attempt to receive an
Answer To Reset from the ICC. Once this process is completed the following screen will allow
the user to print the results from the scan card process.
Software Release Notes
Triton Systems Page 27 of 30 July 26, 2007