Canon Color imageCLASS MF9280Cdn User Manual
Page 482
 
12-27
Error Messages
Troubleshooting
Message
Description
Action
Insert the fixing unit.
The fixing unit is not inserted.
Insert the fixing unit. For detailed 
instructions, see “When the Message 
Does Not Disappear,” on p. 12-19.
Insert the toner cartridge all the 
way holding the right & left grips.
A toner cartridge is not installed or 
not installed correctly.
Install the toner cartridge correctly.
Load LTR to Drawer 1. 
(Depending on the paper supply 
and settings, the message 
displayed may vary.)
The following did not match when 
copying, receiving faxes/I-faxes or 
E-mails:
The paper size specified on the 
machine
The size of the paper loaded in 
the paper drawer
–
•
•
Change the following so that they 
match:
Paper size setting on the machine
The size of the paper loaded in the 
paper drawer 
(See “Loading Paper” on p. 2-10 or 
“Setting Paper Size and Type,” on 
p. 2-22.)
–
•
•
The following did not match when 
printing:
The paper size specified on the 
machine
The size of the paper loaded in 
the paper drawer
–
•
•
To print on the paper of the size 
specified on the machine’s paper 
settings and on the printer driver:
Load the paper of the size specified on 
the machine and on the printer driver 
and close the paper drawer. Printing 
will resume.
–
To print on the paper of the size that is 
loaded in the paper drawer:
1. Delete the current job.
2. Change the paper size settings both 
on the printer driver and on the 
machine.
3. Retry printing.
–
Load paper.
The following did not match when 
printing:
The paper size specified on the 
printer driver
The paper size specified on the 
machine
•
•
Change the following so that they 
match, and then retry printing (When 
you change the paper size setting on 
the printer driver, cancel the job on the 
machine.):
The paper size setting on the printer 
driver
The paper size setting on the 
machine
•
•
No response from the destination.
The server was not running when 
you tried to send.
–
Check the destination.
–
The network connection was lost 
when you tried to send. (Either 
you could not connect to the 
destination or the connection 
was lost before the job could 
complete.)
–
Check the status of the network.
–
A TCP/IP error occurred when you 
tried to send an e-mail or I-fax.
–
Check that the network cables and 
connectors are properly connected.
–