Canon Color imageCLASS MF9280Cdn User Manual
Page 488
 
12-33
Error Messages
Troubleshooting
Message
Description
Action
The memory is full.
The number of TX/RX jobs that can 
be stored in memory reached the 
maximum.
–
The maximum numbers of jobs 
that can be stored in memory are 
as follows (Based on the condition 
that the other party sends the fax by 
the Color imageCLASS MF9280Cdn/
Color imageCLASS MF9220Cdn with 
ITU-T No. 1 Chart standard mode): 
Up to 70 jobs for sending or 90 jobs 
for receiving, 95 fax jobs including 
sending and receiving, or 75 e-mail 
and I-fax jobs for receiving. 
Wait for the machine to send any 
documents in memory. Also print, 
send, or delete any documents stored 
in memory.
–
The number of search results has 
exceeded limits. If the desired 
destination is not displayed, 
change the search conditions and 
try again.
The number of addresses that 
meet the search criteria exceeds 
the specified maximum number of 
addresses to search.
Narrow down the search criteria, and 
then search again.
–
Increase the maximum number of 
addresses to search. (See “Network 
Settings,” in the e-Manual.)
–
The scan area is dirty.
The feeder’s scanning area is dirty.
Clean the feeder’s scanning area.
This size cannot be used with 
2-Sided unit modes.
The paper size is not appropriate for 
a two-sided copy.
Set the paper size to <LTR> or <LGL>, 
then load paper of the same size.
Transmission has been suspended. 
Contact system manager.
You tried to send e-mails or I-faxes 
when the machine is in the User ID 
Management with the e-mail address 
of the login user not registered.
Use the Remote UI to register the e-mail 
address for each user when User ID 
Management is enabled.
Turn off the main power on the 
right side of the machine.
Description Some kind of error has 
occurred in the machine.
Turn OFF the main power switch, wait 
for more than 10 seconds, then turn it 
ON again. If the message persists, write 
down the error code displayed on the 
bottom left side of the display, turn 
OFF the main power switch, disconnect 
the power cord, and contact Canon 
Customer Care Center.
Wait a moment...
This message appears when turning 
ON the main power switch, or when 
the machine is not ready for printing.
Wait until the message disappears.