HP Officejet 350 All-in-One Printer User Manual

Page 199

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Solution:

Cause:

Symptom:

The print
cartridge has
dried ink on the
"nose."

The ink nozzles of the
print cartridge are
clogged.

1. Press the Clean Pen button and wait

about 15 seconds while the ink nozzles
are cleaned automatically. Then print
the Self Test report (see instructions in
chapter 2). Check the two print cartridge
test patterns in the Self Test report. If
the diagonal line has white gaps in it, or
if the area fill has horizontal white lines
in it, continue with step 2; otherwise,
stop here and continue printing normal`
ly.

2. Remove the print cartridge. (For help,

see the instructions in "Changing the
Print Cartridge" later in this chapter.)
Hold the print cartridge by the green top
with the "nose" pointed toward your
waste can. Use an index card or other
rigid paper to scrape the dried ink from
the nozzles into the waste can (see il`
lustration below). Then use a lint-free
damp cloth to gently clean the ink
nozzles. Reinstall the print cartridge and
print the Self Test report again. Check
for white gaps and white lines again. If
you find any, continue with step 3;
otherwise, stop here and continue print`
ing normally.

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