HP Officejet 350 All-in-One Printer - Manual (Page 201)



Solution: Cause: Symptom:
I can't get the font
size I want when
printing from my
DOS
application. The HP OfficeJet does not
support the use of font
cartridges. Some DOS application printer drivers
require that certain font styles are resident
on the printer. The HP OfficeJet has various
internal fonts available but cannot use
additional fonts provided by HP DeskJet
font cartridges. You must reformat your
document using one of the internal fonts
available in the HP OfficeJet.
My phone call is
cut off when I try
to make a copy. If you are talking on a
phone attached directly to
the HP OfficeJet and you
press the Start/Copy
button, the HP OfficeJet
assumes that you are
sending a fax. To resume your telephone conversation,
press the Stop button.
Note: You cannot make copies while talking
on a phone attached directly to the HP
OfficeJet.
There are
dark streaks or
lines on copies or
on faxes sent from
the
HP OfficeJet. The scanner glass may be
dirty. Apply some glass cleaner to a soft, lint-free
cloth, then gently wipe the scanner glass
clean.
Here's how to locate the scanner glass:
Open the front panel by pulling the top
ledge toward you, then open the top cover.
Look inside the front panel for a glass strip
that's about 3/4-inch (1.9 cm) wide and 9
inches (23 cm) long.
Scanner glass
Front panel
sl-30
sl-60
The date on the
front panel
display is
incorrect. It says,
"Nov-22-93
06:30 PM." The battery inside the HP
OfficeJet has failed,
causing all of the menu
features to revert to their
factory settings.
Settings that contained
alphabetic and numeric
characters you entered
(such as header name and
number, speed dial names
and numbers, etc.) have
been erased.
You can continue to operate your HP
OfficeJet without the battery. However, if
you re-enter the menu settings and then turn
off the power, the settings will be erased
again.
If you want a new battery, it can only be
replaced by HP's Customer Support Center.
Record this message, then contact the
Technical Support Center. Refer to "Getting
Help" earlier in this chapter for the
appropriate phone number.