Paper problems, Printer prints on multiple sheets at once, Printer ejects paper – HP Deskjet 6940 User Manual

Page 100

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If the Auto Two-Sided Print Accessory with Small Paper Tray is
attached to the printer, follow these

steps to clear a paper jam Auto

Two-Sided Print Accessory with Small Paper Tray

.

Paper problems

Printer does not feed paper
Try one or more of the following solutions:
●

Reduce the number of sheets in the In tray.

●

Remove the paper from the In tray, and then reload it.

●

Use a different type of paper.

Printer ejects paper
If the printer ejects the paper, try one of the following solutions:
●

Move the printer away from direct sunlight. The printer might have been placed in
direct sunlight, which can affect the

Automatic Paper-Type Sensor

.

●

Select a

paper type

other than Automatic.

●

If you are performing a

color calibration

, install both the tri-color and the photo print

cartridges.

●

If you are printing a borderless document and the Resume and Print Cartridge Status
lights are flashing, follow the

borderless printing

guidelines.

●

Verify that the protective piece of plastic tape has been removed from the print
cartridges.

●

If you are printing a borderless document and the Resume light and a Print Cartridge
Status light are flashing, you might be trying to print a borderless document with only
the black print cartridge installed. When printing a borderless document, always
have the tri-color print cartridge and a black or photo print cartridge installed.

Out-of-paper message
If an out-of-paper message is displayed, follow these

guidelines

.

Paper jam
For information about clearing a paper jam, see the

paper jam

page.

Printer prints on multiple sheets at once
If the printer prints on multiple sheets at once, follow these

guidelines

.

Printer prints on multiple sheets at once

If the printer prints on multiple sheets at once, check the following:

Chapter 11

Accessories? (continued)

98

HP Deskjet 6940 series

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