HP Deskjet 6940 - Manual (Page 121)

If you continue to have problems
If you continue to have problems after investigating the troubleshooting topics, shut down
the computer and then restart it.
If you still have questions after restarting the computer, visit HP Technical Support at
www.hp.com/support .
HP support process
1. Visit HP Technical Support at www.hp.com/support .
HP online service and support is always available to all HP customers for the life of
their HP products. It is the fastest source for up-to-date product information and
expert assistance, and includes the following features:
–
Fast access to qualified online support specialists
– Software and printer-driver updates for your product
– Valuable product and troubleshooting information for common problems
– Proactive product updates, support alerts, and HP newsgrams that are
available when you register your product
2. For Europe only: Contact your local point of purchase.
If your printer has a hardware failure, you will be asked to bring it back to your local
point of purchase. (Service is free during the printer limited-warranty period. After
the warranty period, you will be quoted a service charge.)
3. Call HP support.
For the appropriate telephone number, see the inside front cover of the reference
guide that came with your printer. Information about the phone support process can
be found in "HP support by phone" in the reference guide.
Support options and availability vary by product, country/region, and language.
User's guide 119