HP OneView User Manual

Page 251

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The appliance resynchronizes the servers. During resynchronization, each server hardware enters
the resyncPending state. A full resynchronization of individual server hardware includes
rediscovering the server hardware, verifying the server hardware power state and updating the
resource state accordingly, and updating the health status. The appliance creates a task queue for
each task during a resynchronization operation.

Possible cause and recommendation

Symptom

Open the Server Hardware Activity view to determine if any server hardware is in a critical
status, which might indicate a crash. For servers in that state, follow the troubleshooting
recommendations in the alert message.

Connectivity to server
is lost

31.14.4 Replace a server blade with an assigned server profile

Possible cause and recommendation

Symptom

Server hardware failed and must be replaced

1.

Gracefully shut down the server hardware.

2.

Remove the original server and install the replacement server.

3.

If the server hardware type of the replacement server matches the server hardware type of
the original server then:
a. If the Affinity defined in the profile is set to Device bay, the server profile will be

automatically re-assigned to the new server. Proceed to step 5.

b. If the Affinity is set to Device bay + server hardware, the server profile must be edited

and re-saved to allow the appliance to reconfigure the profile for the new server. No
changes to the server profile are required. Proceed to step 5.

4.

If the server hardware type of the replacement server does not match the server hardware
type of the replacement server a new profile must be created that matches the server
hardware type of the replacement server. The original profile assigned to the server must
be unassigned or deleted and the new profile assigned to the replacement server.

5.

If the Integrated Lights-out (iLO) firmware version is greater than or equal to the minimum
required firmware version, proceed to Step 6. The minimum iLO firmware version is available
in the HP OneView Support Matrix. If the replacement server has an iLO firmware version
less than the minimum required firmware version, an alert on the Server Hardware screen
is displayed and the server status is Unmanaged/Unsupported Firmware.
a. Use the iLO hyperlink on the hardware panel to log into the iLO and perform a firmware

update to the minimum required version or newer.

b. After the iLO is updated to the minimum required firmware version, you can mange the

server and firmware updates using the appliance.

6.

If the iLO firmware version is different from the baseline and the server profile is assigned
to a Gen8 server, the iLO server firmware can be updated automatically with the
re-assignment of the server profile.
a. From the main menu, select Server Profiles, and then select the server profile to edit.
b. Select Actions

→Edit. If needed, select the proper server hardware.

c. To manage the firmware update manually, from the Firmware baseline list, select

managed manually.

d. To automatically update the firmware, select the appropriate firmware baseline. To force

install the firmware, select Force installation.

e. Click OK.

If the firmware version is different from the baseline and the server profile is assigned to a
G7 server, you must update the firmware outside of the appliance.

Server Hardware
failure

31.14 Troubleshooting server hardware

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