HP Systems Insight Manager - Manual (Page 156)

On Windows: C:\program files\hp\systems insight manager\
config\identification
The folders listed above are the default folders and should be used unless you have changed
the installation folder location.
•
You might have failed to set up and specify appropriate WMI Mapper proxy servers.
•
You might have failed to specify appropriate WBEM credentials.
-------------------------------------------------------------
If you run a data collection task on a storage host and select the Append new data set (for historical
trend analysis) option instead of the default option, Overwrite existing data set (for detailed
analysis), the data collection task will fail and the data for that storage host is erased.
Solution: To restore the missing data, do one of the following:
Procedure 40 Issue with data collection failing and data for the storage host being erased
1. Delete the storage host from the Systems Insight Manager database, and then discover it
again.
2. Wait fifteen minutes, and run the data collection task again with Overwrite existing data set
(for detailed analysis) selected.
Database
Database creation under SuSE 10 PostgreSQL reports warning messages at various stages as the
database is created.
Solution: A warning message states that the view which provides license reporting has caused an
exception and has not been inserted. Subsequently, there are warnings indicating that the license
view cannot be dropped as it does not exist (creation failed earlier). However, the final step for
updating the database in Systems Insight Manager 5.1 correctly inserts the license view for SuSE
10. Therefore, the view is present when database creation is complete and license reporting should
function correctly.
Discovery
Discovery of a Microsoft Windows 2008 MSCS cluster in Systems Insight Manager fails to illustrate
the second IP address on the Cluster Monitor page even though Systems Insight Manager discovers
the cluster correctly.
Solution: If the first IP address of the MSCS cluster is not in the same subnet as the Systems Insight
Manager server, a pop-up window appears when browsing to the Cluster Monitor page. See the
Microsoft link for setting up MSCS cluster with two-subnet Failover Cluster at
http://
technet.microsoft.com/en-us/library/bb676403.aspx .
-------------------------------------------------------------
For Windows 2008 MSCS clusters (including Hyper-V clusters), DHCP addresses are now allowed
for the cluster alias. In some circumstances the reverse lookup for the cluster alias IP resolves back
to one of the cluster nodes instead of the cluster alias name.
Solution: If this occurs, Systems Insight Manager will not add the cluster and the cluster nodes will
not be associated in Systems Insight Manager with the cluster. To work around this, add an entry
to the hosts file on the Systems Insight Manager server for the cluster alias name and IP. On
Windows, the host file is located in the %windir%/system32/drivers/etc directory. The
standard hosts file entry should be of the following form: IP Hostname alias (for example:
15.2.9.1 hypcl1.vse.adapps.hp.com hypvcl1)
.
-------------------------------------------------------------
Discovery of an MSCS cluster service name or IP address (for example. a Fileserver service, and
so on) overwrites MSCS system information, making management of the cluster nodes through
Systems Insight Manager, HP Insight Control virtual machine management, or HP Insight Dynamics
impossible.
156 Troubleshooting