HP LaserJet Print to Mail Accessories - Manual (Page 44)

42 B Service and Support EN
6 HP MAKES NO OTHER EXPRESS WARRANTY OR
CONDITION WHETHER WRITTEN OR ORAL. TO THE
EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY,
SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY SET FORTH ABOVE. Some countries, states, or
provinces do not allow limitations on the duration of an implied
warranty, so the above limitation or exclusion might not apply to
you. This warranty gives you specific legal rights and you might
also have other rights that vary from country to country, state to
state, or province to province.
7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES
IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND
EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN
NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT,
OR OTHERWISE. Some countries, states, or provinces do not
allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion might not apply to
you.
HP Express Exchange
If the HP LaserJet Print to Mail accessory requires service,
customers have an option to initiate Express Exchange through
Customer Care Centers in the United States. Under this option,
customers may have a factory-refurbished accessory sent to them
within 24 hours.
Note If you have on-site support service provided by HP, work directly with
the local Customer Care Center instead of following the steps below.
1 Contact the local HP Customer Care Center listed on the
following pages. A technician troubleshoots the situation and
determines whether the accessory has actually failed. If it has,
you will be referred to the HP Service Center.
2 A service center representative requests product and customer
information. In some regions, collateral might also be requested.
3 HP ships a refurbished replacement accessory to arrive the next
day (depending on availability).