HP Officejet 5605 All-in-One Printer - Manual (Page 104)

the port labeled "1-LINE" on the back of your HP All-in-One. For more
information on setting up your HP All-in-One for faxing, see
Fax setup .
● If you are using a phone splitter, this can cause faxing problems. (A splitter is
a two-cord connector that plugs into a telephone wall jack.) Try removing the
splitter and connecting the HP All-in-One directly to the telephone wall jack.
● Try connecting a working phone and phone cord to the telephone wall jack
that you are using for the HP All-in-One and check for a dial tone. If you do
not hear a dial tone, contact your telephone company and have them check
the line.
● Try to send or receive a test fax. If you can send or receive a fax
successfully, there might not be a problem.
After you resolve any problems found, run the fax test again to make sure it
passes and your HP All-in-One is ready for faxing.
The "Phone Cord Connected to Correct Port on Fax" test failed
Solution The phone cord is plugged into the wrong port on the back of the
HP All-in-One.
1.
Using the phone cord supplied in the box with your HP All-in-One, connect
one end to your telephone wall jack, then connect the other end to the port
labeled "1-LINE" on the back of your HP All-in-One.
Note If you use the "2-EXT" port to connect to the telephone wall
jack, you will not be able to send or receive faxes. The "2-EXT" port
should only be used to connect other equipment, such as an
answering machine or a telephone.
Back view of the HP All-in-One
1 Telephone wall jack
2 Phone cord supplied in the box with your HP All-in-One connected to the "1-
LINE" port
2. After you have connected the phone cord to the port labeled "1-LINE", run
the fax test again to make sure it passes and your HP All-in-One is ready for
faxing.
3. Try to send or receive a test fax.
User Guide 101
Troubleshooting