Contacting allied telesis, Online support, Email and telephone support – Allied Telesis AT-CM70S User Manual

Page 14: Returning products, For sales or corporate information

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Preface

14

Contacting Allied Telesis

This section provides Allied Telesis contact information for technical
support as well as sales or corporate information.

Online Support

You can request technical support online by accessing the Allied Telesis
Knowledge Base from the following web site:
http://www.alliedtelesis.com/support/kb.aspx. You can use the
Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.

Email and

Telephone

Support

For Technical Support via email or telephone, refer to the Allied Telesis
web site: http://www.alliedtelesis.com. Select your country from the list
displayed on the website. Then select the appropriate menu tab.

Returning

Products

Products for return or repair must first be assigned a Return Materials
Authorization (RMA) number. A product sent to Allied Telesis without a
RMA number will be returned to the sender at the sender’s expense.

To obtain a RMA number, contact Allied Telesis’ Technical Support at our
web site: http://www.alliedtelesis.com. Select your country from the list
displayed on the website. Then select the appropriate menu tab.

For Sales or

Corporate

Information

You can contact Allied Telesis for sales or corporate information at our
web site: http://www.alliedtelesis.com. Select your country from the list
displayed on the website. Then select the appropriate menu tab.

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