Getting help with your installation – Allied Telesis AT-WL2411 User Manual
Page 183
AT-WL2411 Version 1.80 Installation and User’s Guide
183
Getting Help with Your Installation
The AT-WL2411 Access Point is designed to be easy to install and
configure; however, you may need to call Allied Telesyn Technical
Support if you have problems. Refer to
on page 15 for information.
Before calling, be sure you can answer the following questions:
❑ What kind of network are you using?
❑ What were you doing when the error occurred?
❑ What error message did you see?
❑ Can you reproduce the problem?
❑ What version of the firmware are you using?
To confirm the firmware version on your access point, perform the
following procedure:
1. Establish a Web browser session.
2. Select Maintenance then About this Access Point. The About this
Access Point screen as shown in Figure 67 is displayed.