Dvd drive problems, General problems – Lenovo ThinkServer TD200x User Manual
Page 144
DVD drive problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
The DVD drive is not
recognized.
1. Make sure that:
v
The SATA channel to which the DVD drive is attached (primary or
secondary) is enabled in the Setup Utility.
v
All cables and jumpers are installed correctly.
v
The signal cable and connector are not damaged and the connector pins are
not bent.
v
The correct device driver is installed for the DVD drive.
2. Run the DVD drive diagnostic programs.
3. Reseat the following components:
a. DVD drive
b. DVD drive cables
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DVD drive
b. DVD drive and cables
c. (Trained service technician only) System board
A DVD is not working correctly.
1. Clean the DVD.
2. Run the DVD drive diagnostic programs.
3. Reseat the DVD drive.
4. Replace the DVD drive.
The DVD drive tray is not
working.
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release
opening.
3. Reseat the DVD drive.
4. Replace the DVD drive.
General problems
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRUs) and which components are field replaceable units (FRUs).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom
Action
A cover lock is broken, an LED
is not working, or a similar
problem has occurred.
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.
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ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide