Konica Minolta BIZHUB 223 - Manual (Page 202)

bizhub 423/363/283/223 9-6
9.2 Troubleshooting table 9
The Finisher FS-527, Finisher
FS-529, or Job Separator JS-
505 does not operate Is any power being supplied to
the connector? Check that the cord is correctly
inserted into the connector.
The staple is incorrectly posi-
tioned by 90 Has the staple position been cor-
rectly specified? Specify the desired position for
stapling. (p. 5-11)
The pages that were fed out
were not uniformly loaded and
the punched holes or staples
are incorrectly positioned Is the paper curled? Remove the paper from the pa-
per tray, turn it over, and then
load it again.
Is there a gap between the Lat-
eral Guide in the paper tray and
the sides of the paper? Slide the Lateral Guide in the
paper tray against the sides of
the paper so that there is no gap.
Is the paper type configured cor-
rectly? Configure the paper type of the
selected tray correctly.
Though the authentication unit
is connected with this machine
sing a USB cable, the status in-
dicator LED does not light in
green A malfunction of the USB port of
this machine is suspected. Turn off the Main Power Switch
of this machine, disconnect the
USB cable from this machine or
authentication unit, and then
connect it again. Wait at least 10
seconds, and then turn on the
Main Power Switch of this ma-
chine.
Though the authentication unit
is connected with the computer
using a USB cable, the status in-
dicator LED does not light in
green MA malfunction of the USB port
of your computer is suspected. Restart your computer.
Has the authentication unit driver
being installed correctly? Check that the driver is correctly
installed in your computer.
(p. 10-2), (p. 11-2)
No notice sound is given when
scanning is started or authenti-
cation is finished on this ma-
chine Has the notice sound being set
to OFF on this machine? Turn on the notice sound of this
machine. (p. 10-2)
When message [Registration
failed] appears in the machine
that failed in registration The scanning time on the au-
thentication unit is limited per
scanning. If scanning does not
finish within the limited time, the
corresponding message ap-
pears.
For details on the scanning time,
contact your service representa-
tive. To finish scanning within the lim-
ited time, refer to [Quick Guide
Copy/Print/Fax/Scan/Box Oper-
ations] to confirm how to perform
authentication and how to place
your finger when scanning.
During scanning, place the
scanned part on the scanning
section correctly, and do not
move it until results have been
obtained.
If the scanned part is dusty or
rough and dry when performing
authentication, a correct image
will not be able to be obtained,
and scanning may not finish.
Clean your finger, and then scan
it again, or improve the rough
and dry condition of your finger.
If the scanned part is too thick or
thin (when the finger width is out-
side the range from 3/8 inch (10
mm) to 1 inch (25 mm)), a correct
image will not be able to be ob-
tained, and scanning may not
finish. Try "stretching your fin-
ger", "placing your finger deep-
ly", or "placing your finger
shallowly" on the scanning sec-
tion.
When message [Failed to au-
thenticate.] appears in the ma-
chine that failed in login
When the [Failed to read data.
Place your finger once again
and the Click [Start reading] but-
ton. ] message appears on this
machine where registration fails The scanning time on the au-
thentication unit is limited to five
seconds per scan. If scanning
does not finish within five sec-
onds, the corresponding mes-
sage appears.
Description of problem Check points Remedy