Konica Minolta BIZHUB 223 User Manual

Page 205

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bizhub 423/363/283/223

9-9

9.2

Troubleshooting table

9

[The toner needs to be replaced.
Follow the instructions to re-
place the toner bottle and close
the supply door.]

Toner is depleted.

Replace the Toner Bottle follow-
ing the guidance contained in
your maintenance agreement.

[No more staples. Replace the
staple cartridge, or cancel sta-
pling.]

The staples have run out.

Replace the Staple Cartridge.

[Misfeed detected. Remove pa-
per according to the instruc-
tions.]

Since a paper jam occurred, the
machine is unable to make cop-
ies.

Clear the jammed paper.

[Empty the hole-punch scrap
box. To continue the job, cancel
punching.]

(1) The hole-punch scrap box is
full.
(2) The Punch Scrap Box is not
installed.

(1) Throw punch scraps away
from the Punch Scrap Box.
Install the Punch Scrap Box.

[Reset the following number of
originals.]

After clearing a paper jam, it is
necessary to reload certain pag-
es of the original that have al-
ready been fed through the ADF.

Load the indicated original pages
into the ADF.

[An internal error occurred.
Open and then close the top
right door to remedy a problem.
If the trouble code appears
again, contact your Service
Rep.]

The machine malfunctioned and
is unable to make copies.

Take a remedy according to the
message displayed in the
screen. If the problem is not re-
solved or released, inform your
service representative of the
malfunction code displayed in
the screen.

[An internal error occurred. Turn
the main switch OFF and ON. If
the trouble code appears again,
contact your Service Rep.]

[Malfunction detected. Please
call your Service Representa-
tive.]

The machine malfunctioned and
is unable to make copies.

Inform your service representa-
tive of the code displayed in the
screen.

[Clean the original glass on the
left with the glass cleaner. Con-
tinuing using the machine in this
condition may cause lines to ap-
pear in the output.]

The Slit Scan Glass is dirty.

Clean the Slit Scan Glass with a
dry cloth.

[Now Downloading Program
Data from the Firmware server.]

(1) CS Remote Care was acti-
vated by your service represent-
ative.
(2) Internet ISW is being down-
loaded.

Do not turn off the Sub Power
Switch
while this message is
displayed.
After turning off the Sub Power
Switch
, turn off the Main Power
Switch
, and then contact your
service representative.

[Authentication information en-
tered is invalid, due to failed ac-
cess attempts. Contact your
administrator.]

The authentication information
has become invalid since the au-
thentication attempts have failed
the specified number of times.

Contact the administrator of the
machine.

[Due to failed access attempts,
the current administrator pass-
word is invalid.]

The administrator password has
become invalid since the authen-
tication attempts have failed the
specified number of times.

Turn the machine off, then on
again.
Turn off the Main Power Switch,
and then wait at least 10 sec-
onds before turning it on again.

[The job log has reached the
maximum allowed. Contact the
administrator.]

The write area of the job log has
reached the maximum allowed.

Obtain the job log using Page-
Scope Web Connection
.

[No Animation Guide data avail-
able. Contact your administra-
tor.]

Animation guide data is not in-
stalled.

For details on installing anima-
tion guide data, contact your
service representative.

Message

Cause

Remedy

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