Belkin Omniview SMB KVM-over-IP Switch F1DP108G - Manual (Page 75)

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Troubleshooting
Keyboard
Problem:
The server does not detect a keyboard and I get a keyboard error
reported at boot up.
Solution:
• Check that the keyboard cable on the Server Interface Module is completely
connected to your server. Tighten any loose connections.
• If you are using the keyboard software that was included with your keyboard,
uninstall it and then reinstall the standard Microsof keyboard driver.
Mouse
Problem:
The mouse is lost when I switch to a different port.
Solution:
• Check that the mouse you are using is connected properly to the console port
of the Switch.
• Check that the mouse cable on the Server Interface Module is completely
connected to your server. Tighten any loose connections.
• If you are using a mouse driver that was included with your mouse, uninstall it
and install the standard Microsoft mouse driver.
• Make sure the mouse works when directly plugged into the server.
• If the server is coming out of standby mode, allow up to one minute to regain
mouse function.
• Deactivate power-management schemes on the PC with which you are
experiencing problems.
• Try a different mouse.
Problem:
The server boots up, but the mouse does not work.
Solution:
• Make sure the mouse is plugged in properly.
• Make sure the mouse works when directly plugged into the server. Rebooting
may be necessary when trying this.
• Try a different mouse.