Troubleshooting – Belkin Omniview SMB KVM-over-IP Switch F1DP108G User Manual

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Troubleshooting

Problem:

When I switch from one port to another, mouse movement is

completely erratic.

Solution:

• Make sure you do not have more than one mouse driver installed. Make

sure that the driver is either for a standard PS/2 mouse or a Microsoft
server-compatible PS/2 mouse.

• Make sure you do not have any mouse drivers loaded in your ConfigureSYS

or AUTOEXEC.BAT files.

• Avoid moving the mouse or pressing the mouse button when switching ports

on the Switch.

• Stop moving the mouse, wait for five seconds, and then move the

mouse again. The Server Interface Module will synchronize the mouse
movement automatically.

USB

Problem:

I am connecting the USB Server Interface Module to my USB server and

my keyboard and mouse do not work.

Solution:

• Prior to connecting the USB Server Interface Module, make sure that the HID

USB driver is installed on each server. (To install the HID USB driver, connect
a USB mouse and USB keyboard to the server. A Windows operating system
should automatically install the drivers.)

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