Google Apps for Work - Manual (Page 42)

Phase 1: Core IT
42
“You need to get your initial
communications right for your Core IT
users. Their experience can really set
the tone for your project.”
—Dave Lyon, Director of Change
Management, Onix Networking
Onix Networking is a Google Apps Enterprise
Partner based in the United States.
Send key messages to users | How to
Before distributing messages during the Core IT phase, make sure you’ve
reviewed the content of the message with the project team, asked for
input from the sender of the message, and confirmed you have an
accurate list of the users who need to receive the message.
Make sure these key messages are distributed during the Core IT phase:
Google Apps Communications Templates Use our templates
to keep users informed about your organization’s switch to Google Apps.
Task
Time frame (by
week number)
Core IT
1 2 3 4
Send key messages to users 1 2 3 4
• Company announcement for all employees 1 2
• Intranet announcement for all employees 1 2
• Training announcement for Core IT users 1 2
• Switch notification 1 for Core IT users 2
• Switch reminder 2 for Core IT users 3
• Switch reminder 3 with preparation tasks 3
• Final switch reminder for Core IT users 4
• Welcome message for Core IT users 4