Google Apps for Work - Manual (Page 71)

Change Management Guide 71
Phase 3: Global Go-Live
Global Go-Live—this is what the team has been working towards.
You’ll prepare all of your organization for the switch, and continue
the communications and training work, but at a global scale.
For the Change Management team, these are the key tasks:
•
Survey users to measure their preparedness for the switch
• Deliver communications and train users
• Make your final marketing push to the company
• Help plan and execute the Go-Live support strategy
Task
Time frame (by phase & week number)
Core IT Early Adopter Global Go-Live
1 2 3 4 5 6 7 8 9 10 11 12 13
Send a user readiness survey 10
Complete internal marketing activities 10 11 12 13
Send key messages to users 10 11 12 13
Complete training materials 11
Complete & execute the support plan 11 12 13
Deliver & evaluate training 11 12 13
Go-Live 13
What else is happening?
During the Global Go-Live phase, the Project Management and Technical
Configuration teams will:
•
Provision remaining users on Google Apps and configure their
accounts
• Execute data migration strategy for Go-Live users
• Set up Gmail and Calendar for all users
• Set up additional services such as Google Chat, Groups, Drive, and G+
(optional)