Phase 2: early adopter – Google Apps for Work User Manual
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Phase 2: Early Adopter
By the end Early Adopter phase, a cross-section of your users
(typically 5–10%) begin to use Google Apps. This includes your
Google Guides so they can gain experience with the new services.
For the Change Management team, these are the key tasks:
•
Deliver communications and training for your first business users—
Early Adopters—as they move to Google Apps
•
Launch your marketing campaign to the entire company
•
Kick off your Google Guides program
•
Gather feedback and input from your Core IT users
This Early Adopter phase should be your “dress rehearsal” for your Global
Go-Live.
Task
Time frame (by phase & week number)
Core IT
Early Adopter
Global Go-Live
1
2
3
4
5
6
7
8
9
10 11 12 13
Launch your marketing campaign
5
6
7
8
9
5
6
7
8
9
Complete training materials for users
7
Start your Google Guides program
7
8
7
8
7
8
9
Go-Live
8
What else is happening?
During the Early Adopter phase, the Project Management and Technical
Configuration teams will:
•
Provision Early Adopters on Google Apps
•
Configure your Google Apps services (such as Gmail) and settings
•
Set up Early Adopters to use Gmail
•
Pilot help desk operations and support for Google Apps