Deliver & evaluate training – Google Apps for Work User Manual
Page 87
Change Management Guide
87
Phase 3: Global Go-Live
Deliver & evaluate training
Time frame: Weeks 11–13
What and why: This is the big payoff. By the end of this you’ll be up
and running with Google Apps for Work. You’ll be on the Cloud,
working in the workplace of the future, and you’ll be able to do so
anywhere, anytime, and with any device.
The result: Your entire user population is educated about Google
Apps and ready to go Google.
“We find that it’s a best practice to have a
representative from the client at all
training events. As trainers, we are
Google Apps experts but we aren’t
necessarily experts about the client’s
internal policies and procedures. As a
team, the Google Apps Trainer and the
client representative can fully answer all
questions that arise from a technical and
organizational standpoint.”
—Susan Metz, Director of Training
and Change Management, LTech