2N NetStar Assistant manual - Manual (Page 80)

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6.10 Operator Management - Bundles
A bundle is a routing object, which enables the incoming call to be routed to one (all)
of the objects included in the list of bundle objects. The object is selected according to
the strategy selected. If the selected routing object is busy, the call is not necessarily
terminated. Depending on the bundle setting, the call can be routed to the next routing
object in the sequence after the object busy state identification or after a timeout. The
PBX administrator defines the bundle parameters and let some bundles be displayed in
. A properly authorised user can then add users, set the 2N NetStar Assistant
®
No
and manage numbers of the stations to be billed. answer timeout
ACD group is the bundle name. There is an icon next to it for the No answer
and accounted station settings. timeout
Below are the users that are logged in to the bundle. Next to them you can use the call
history icons and, using arrows, set user priority within a bundle and use the
and Edit
buttons. Delete
The button is displayed only if the user has been added Delete
through . A user assigned by the Admin 2N NetStar Assistant
®
cannot be deleted.
User Login to Bundle