Rockwell Automation 193-EPRB Profibus Side Mount Module for the E1 Plus Overload Relay User Manual - Manual (Page 38)

Publication 193-UM010A-EN-P – January 2008
B-4 PROFIBUS Information
Rockwell Automation Support
Rockwell Automation provides technical information on the web to assist you in using its
products. At http://support.rockwellautomation.com, you can find technical manuals, a
knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.
For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect Support programs. For more information, contact your
local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of installation,
please review the information that's contained in this manual. You can also contact a special
Customer Support number for initial help in getting your module up and running:
New Product Satisfaction Return
Rockwell tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned:
United States 1.440.646.3223
Monday – Friday, 8am – 5pm EST
Outside United States Please contact your local Rockwell Automation representative for any technical support
issues.
United States Contact your distributor. You must provide a Customer Support case number (see phone
number above to obtain one) to your distributor in order to complete the return process.
Outside United States Please contact your local Rockwell Automation representative for return procedure.