Rockwell Automation 1901 SyncPro User Manual

Page 49

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Troubleshooting

7-3

1901-UM020C-EN-P – June 2013

NOTE:

The phase angle transducer, as wired from the factory, is set up for
the customer to run his wiring with an ABC line orientation. If
this was not observed, the user has two options. First, the line
cables can be moved (switching any 2 incoming lines will do) so
that ABC now exists (BCA or CAB are also acceptable), OR the
current transformer leads to the transducer can be swapped at the
transducer.

Table 7.B – Troubleshooting Guide (cont.)

Problem or Trip

indicated

Indication of the following conditions

Possible Solutions

Pulse Board Positive and

Negative Pulse Missing

[PULSE BOARD +’VE]

[PULSE BOARD –‘VE]

• The SyncPro is not seeing a pulse train being

supplied from the A/D board at the time of starting.

• The R

F

1/R

F

2 resistor selection is not correct. The

signal is too weak to provide the necessary pulse

train.

• Pulse train would be lost if either the A/D card

failed, the RF/RF2 selection is incorrect, or if the

connection is not made from the A/D board to

the SyncPro.

• Review the R

F

1/R

F

2 setup parameter and verify

the procedure performed (see ‘Commissioning’,

item 4, on page 4-7).

Contactor Feedback Lost

[MOTOR CONT. FDBK]

• The SyncPro monitors the status of the

synchronous motor stator contactor while running.

• The male/female connector of the vacuum

contactor is not matched properly.

• The SLC I/O card #4 input 8 is faulty.

• The main contactor coil has failed. Replace the

coil. The connection of the M auxiliary contact

has not been made. Check the wiring.

• The contact has failed. Replace.

• Ensure the connector is matched properly.

• Replace the I/O board.

Set Point Data Lost

[SETPT DATA LOST]

• The parameters entered into the SyncPro are

retained in battery backed up RAM memory.

These setpoints are not being retained by the

SyncPro unit.

• Check the battery located in the processor

module. The battery has either been depleted

or the plug-in connection has not been made.
Note:

This will occur when a new unit is

plugged in for the first time (see Chapter 4).

Halt Synch Relay

• The key switch on the SLC 500 processor may be

in program mode.

• Turn the key switch to the «RUN» mode

position.

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