Compaq PROLIANT ML370 User Manual

Page 93

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Diagnostics and Troubleshooting 3-39

Table 3-16
ADU Diagnostic Messages

continued

Message

Description

Recommended Action

Controller is not
configured

If controller was previously
configured and you change drive
locations, there may be a problem
with placement of the drives. ADU
examines each physical drive and
looks for drives that have been
moved to new drive bays.

Look for messages indicating which drives have
been moved. If none appear and drive swapping
did not occur, run the Array Configuration Utility
to configure the controller and run the System
Configuration Utility to configure nonvolatile
RAM. Do not run either utility if you believe
drive swapping has occurred.

Controller
reported POST
error.
Error Code: x

The controller returned an error from
its internal Power-On Self Tests.

Replace the controller.

Controller
restarted with a
signature of zero

ADU did not find a valid configuration
signature to use to get the data.
Nonvolatile RAM may not be present
(unconfigured) or the signature
present in nonvolatile RAM may not
match the signature on the
controller.

Run the System Configuration Utility to
configure the controller and nonvolatile RAM.

Disable
command issued

Posted-writes have been disabled by
the issuing of the Accelerator Disable
command. This occurred because of
an operating system device driver.

Restart the system. Run the Array Configuration
Utility to reinitialize the Array Accelerator board.

Drive (bay) X
firmware needs
upgrading

Firmware on this physical drive is
below the latest recommended
version.

Run the Options ROMPaq Utility to upgrade the
drive firmware to the latest revision.

Drive (bay) X has
insufficient
capacity for its
configuration

Drive has insufficient capacity to be
used in this logical drive
configuration.

Replace this drive with a larger capacity drive.

Drive (bay) X has
invalid M&P
stamp

Physical drive has invalid monitor
and performance data.

Run the System Configuration Utility to properly
initialize this drive.

Drive (bay) X has
loose cable

The array controller could not
communicate with this drive at
power-up. This drive has not
previously failed.

Check all cable connections first. The cables
could be bad, loose, or disconnected. Turn on
the system and attempt to reconnect
signal/power cable to the drive. If the error
recurs, replace the cable. If the error recurs
again, the drive may need to be replaced.

Drive (bay) X is a
replacement
drive

This drive has been replaced. This
message displays if a drive is
replaced in a fault tolerant logical
volume.

If the replacement was intentional, allow the
drive to rebuild.

continued

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