Compaq PROLIANT ML370 User Manual

Page 95

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Diagnostics and Troubleshooting 3-41

Table 3-16
ADU Diagnostic Messages

continued

Message

Description

Recommended Action

Error occurred
reading RIS copy
from SCSI Port x
Drive ID x

An error occurred while ADU was
trying to read the RIS from this drive.

If there were multiple errors, this drive may
need to be replaced.

FYI: Drive (bay) X
is non-Compaq
supplied

The installed drive was not supplied
by Compaq.

If problems exist with this drive, replace it with
a Compaq drive.

Identify
controller data
did not match
with NVRAM

The identify controller data from the
array controller did not match the
information stored in nonvolatile
RAM. This could occur if new,
previously configured drives have
been placed in a system that has
also been previously configured. It
could also occur if the firmware on
the controller has been upgraded and
the System Configuration Utility was
not run.

Check the identify controller data under the
Inspect Utility. If the firmware version field is the
only difference between the controller and
nonvolatile RAM data, this is not a problem.
Otherwise, run the System Configuration Utility.

Identify logical
drive data did
not match with
NVRAM

The identify unit data from the array
controller did not match with the
information stored in nonvolatile
RAM. This could occur if new,
previously configured drives have
been placed in a system that has
also been previously configured.

Run the System Configuration Utility to
configure the controller and nonvolatile RAM.

Insufficient
adapter
resources

The adapter does not have sufficient
resources to perform operations to
the Array Accelerator board. Drive
rebuild may be occurring.

Operate the system without the Array
Accelerator board until the drive rebuild
completes.

Less than 75%
batteries at
sufficient voltage

Operation of Array Accelerator board
has been disabled due to less
than 75% of battery packs being at
sufficient voltage level.

Allow sufficient time for batteries to recharge
(36 hours). If batteries have not recharged
after 36 hours, replace the Array Accelerator
board.

Less than 75%
batteries at
sufficient
voltage. Battery
pack X below
reference
voltage.

Battery pack on Array Accelerator is
below required voltage levels.

Allow sufficient time for batteries to recharge
(36 hours). If batteries have not recharged
after 36 hours, replace the Array Accelerator
board.

Logical drive X
failed due to
cache error

This logical drive failed due to a
catastrophic cache error.

Replace the Array Accelerator board and
reconfigure using the Array Configuration Utility.

continued

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